Due to planned site maintenance the PSN Payment System will be unavailable from 12 AM, August 16th, 2026, to 4 AM, August 16th, 2026. We apologize for any inconvenience this may cause. Payments will resume when maintenance is complete. Thank you for your patience.
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SUB is currently experiencing technical difficulties with our customer login system. If you need your balance, please ask to speak with a representative. For online or over the phone payments, please have your account number ready. Thank you for your patience!
*Update: 2:08 pm* Outage has been isolated to 1 remaining connection. Power has been restored for all other customers. Any customer still experiencing an outage should check their breaker and then call SUB at 541-746-8451 if the problem persists. Thank you for your patience!
SUB Crews will be working at Northwood Apartments to replace a utility pole that was struck by a vehicle. An outage will occur during replacement that will result in an outage for approximately 45 residences in the apartment complex. Thank you for your patience.
The PSN phone payment option is experiencing technical difficulties. We are actively working on fixing the issue. In-person cash, check, or money-order payments are still available at our main office until 5 PM. Thank you for your patience! Posted: 12/30/25, 4:27 pm
SUB's PSN payment system will be down for scheduled maintenance from Saturday, December 20, 2025 at 11:00pm to Sunday, December 21, 2025 at 3:00am. During this time, the PSN system will not be available for online payments. Thank you for your patience!
*Update: 3:55 PM*: Power has been restored to customers in the area. If you are still experiencing issues, please reset your breakers. If the problem persists, call SUB at 541-746-8451. Thank you!
Due to weather related outages impacting our service provider we currently have limited live agent payment support with reduced hours. Payments may still be made online and through the self-service line. Please contact SUB at 541-744-3768 for assistance.
Vehicle Caused Outage Near 35th Street *Update at 9:42 PM*: Power has been restored to customers in the area. If you are still experiencing issues, please reset your breakers. If the problem persists, call SUB at 541-746-8451. Thank you!
The PSN phone payment option is experiencing technical difficulties. Customers should use the portal, quick pay (online), or the mobile app. Thank you for your patience!