Springfield Utility Board
Springfield Utility Board

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541-746-8451
250 A Street, PO Box 300
Springfield, OR 97477
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  • Customer Service
    • How To Start and Stop Service
    • Meter Information
      • Water Meters
      • Electric Meters
      • Meter Access
    • Rates and Policies
      • Electric Rates
      • Water Rates
      • Wholesale Fiber Rates
      • Customer Service Policies
    • Paying your Bill
      • Online Accounts
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      • Fraud Protection
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      • Auto Pay ONLINE Form
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      • Stabilizing Your Bill
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    • Special Services
      • Radio Help
      • GateKeeper Program
      • Tree Trimming
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      • Net Metering
      • Payment Assistance
    • Contact SUB
  • Conservation
    • SUB Conservation Connection
    • For Your Home
      • Energy Audit
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      • Special Programs
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  • Water
    • Bids & Proposals
    • SUB’s Water System
    • Plumbing Maintenance
      • Frozen Pipes
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    • Saving Water
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    • Drinking Water Protection
      • Springfield’s Drinking Water Sources
      • Youth Education Programs
      • Groundwater Guardian Program
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      • TAPSource – Lane County
      • Additional Links – Drinking Water Protection
    • Water Quality
      • Restoring water quality in buildings for reopening
      • Water Treatment
      • Water Testing
        • Information on PFAS
      • Concerning Lead in SUB’s Water
      • Well Testing
      • About Boil Water Notices
      • Water Quality Report
      • Water Quality Frequently Asked Questions
    • Cross Connection Control and Backflow Prevention
      • Backflow Overview
      • Backflow Requirements for Residential Customer
      • Backflow Requirements for Commercial Customers
      • Installers
      • Backflow Testers
      • Backflow Prevention Documents and Forms
      • Backflow FAQ
    • Waterline Flushing
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    • SUB’s Water Pay Station
    • Contact Water
  • Electric
    • Bids & Proposals
    • Outages
      • Report an Outage
      • Outage Updates
      • What To Do During an Outage
      • If your Home Freezer Stops
      • How to Prepare for an Outage
      • Outage Prevention
      • How Power is Restored
    • Power Problems
      • Home Wiring Problems
      • Other Concerns
    • Streetlights
    • Supervising Electrician Form
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    • Saving Electricity
    • Rates and Billing
    • Tree Trimming
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      • Call Before You Dig
    • Where Power Comes From
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    • Contact Electric Service
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Special Services

Home → Customer Service → Special Services

fiber opticsAs a public utility, SUB is committed to supporting its community. That’s why we have several programs designed to ensure the safety or our customer-owners.

This section can help you with:

  • Radio Help
  • Gatekeeper Program
  • Tree Trimming
  • Wholesale Fiber
  • ECOchoice green power
  • Net Metering
  • Payment Assistance

Did You Know?

  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …
  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …

Quick Links

Contact SUB
Report an Outage
Start or Stop Service
Job Opportunities

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