Springfield Utility Board
Springfield Utility Board

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541-746-8451
250 A Street, PO Box 300
Springfield, OR 97477
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  • Customer Service
    • How To Start and Stop Service
    • Meter Information
      • Water Meters
      • Electric Meters
      • Meter Access
    • Rates and Policies
      • Electric Rates
      • Water Rates
      • Wholesale Fiber Rates
      • Customer Service Policies
    • Paying your Bill
      • Online Accounts
      • Pay Online or by Phone (Residential Only)
      • Fraud Protection
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      • Auto Pay ONLINE Form
      • Auto Pay PRINTABLE PDF Form
      • Stabilizing Your Bill
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      • Payment Assistance
      • Billing Questions
      • Understanding Your Bill
    • Special Services
      • Radio Help
      • GateKeeper Program
      • Tree Trimming
      • Wholesale Fiber
      • EcoChoice Green Power
      • Net Metering
      • Payment Assistance
    • Contact SUB
  • Conservation
    • SUB Conservation Connection
    • For Your Home
      • Energy Audit
      • Rebates and Loans
      • Special Programs
      • Saving Water
      • Saving Electricity
    • For Your Business
    • ECOchoice
    • Energy Conservation Links
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  • Water
    • Bids & Proposals
    • SUB’s Water System
    • Plumbing Maintenance
      • Frozen Pipes
      • Leaks
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      • Water meter access
    • Saving Water
    • Rates & Billing
    • Drinking Water Protection
      • Springfield’s Drinking Water Sources
      • Youth Education Programs
      • Groundwater Guardian Program
      • Drinking Water Protection Overlay District
      • Pesticides Education
      • TAPSource – Lane County
      • Additional Links – Drinking Water Protection
    • Water Quality
      • Restoring water quality in buildings for reopening
      • Water Treatment
      • Water Testing
      • Information on Lead
      • Information on PFAS
      • Well Testing
      • About Boil Water Notices
      • Water Quality Reports
      • Water Quality Frequently Asked Questions
    • Cross Connection Control and Backflow Prevention
      • Backflow Overview
      • Backflow Requirements for Residential Customer
      • Backflow Requirements for Commercial Customers
      • Installers
      • Backflow Testers
      • Backflow Prevention Documents and Forms
      • Backflow FAQ
    • Waterline Flushing
    • Developer Information
    • Water Standards
    • SUB’s Water Pay Station
    • Contact Water
  • Electric
    • Bids & Proposals
    • Outages
      • Report an Outage
      • Outage Updates
      • What To Do During an Outage
      • If your Home Freezer Stops
      • How to Prepare for an Outage
      • Outage Prevention
      • How Power is Restored
    • Power Problems
      • Home Wiring Problems
      • Other Concerns
    • Streetlights
    • Supervising Electrician Form
    • Developer Information
    • Electric Developer Standards
    • Saving Electricity
    • Rates and Billing
    • Tree Trimming
    • Electric Safety
      • Indoors
      • Outdoors
      • Downed Power Lines
      • Generator Safety
      • Call Before You Dig
    • Where Power Comes From
    • Net Neighborhood
    • Contact Electric Service
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    • Overview of SUB
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Special Services

Home → Customer Service → Special Services

fiber opticsAs a public utility, SUB is committed to supporting its community. That’s why we have several programs designed to ensure the safety or our customer-owners.

This section can help you with:

  • Radio Help
  • Gatekeeper Program
  • Tree Trimming
  • Wholesale Fiber
  • ECOchoice green power
  • Net Metering
  • Payment Assistance

Did You Know?

  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …
  • What is BPA?
    What is BPA?
    The Bonneville Power Administration is a federal agency that sells locally generated hydroelectric power to Northwest consumer-owned utilities and other customers. Unlike most …

Quick Links

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Report an Outage
Start or Stop Service
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