How to Read Your Bill

Your bill is based on your water and electricity consumption as recorded by your household water and electricity meters from the first day of the billing cycle to the last.

Your Springfield Utility Board (SUB) statement provides useful information, including your current and historical usage, SUB’s current rates, the amount owed, and special utility messages letting you know about special events, public hearings, special programs and other information of interest.

Here’s a section-by-section guide to your utility bill. If you have additional questions, you may call one of our customer service representatives at (541) 744-3795, or download the full How to Read Your Utility Bill (PDF).