https://www.subutil.com/customer-service/billing/billing-policies/
[…] unable to pay their utility bill in full by the statement due date can call Springfield Utility Board (SUB) at (541) 746-9852 before the due date for assistance. Our customer service staff is ready and available to help make reasonable payment extensions or arrangements. There are 2 components to a satisfactory credit arrangement/extension. The […]
https://www.subutil.com/do-not-sell-my-info/
[…] order to charge you for one time or reoccurring payments for our services. Other Financial Information (1)(2): We may use this information in order to provide financial assistance to you or share this information with third parties (such as community assistance organizations) to provide financial assistance to you. Beyond the information you provide, we […]
https://www.subutil.com/customer-service/rates-policies/
[…] that address current technology, customer trends, and needs. If you have a specific question about a policy or a procedure, please call SUB at (541) 746-8451 for assistance. Download the Customer Service Policy 2-1-2023 (PDF). Green Power SUB also offers green power through its ECOchoice program. ECOchoice is an affordable, flexible and convenient way […]
Posted: January 20, 2024
https://www.subutil.com/news-releases/ice-storm-update-log/
Updated 2/7/24:
February 7, 2024
Thank you to members of our community for coming out to our listening session last night, including those who joined us virtually, and the media who covered the event and helped us share crucial information.
We provided [...]
Posted: April 13, 2020
https://www.subutil.com/news-releases/sub-approves-additional-pandemic-relief-measures/
SPRINGFIELD, Ore. – April 10, 2020 – In response to the ongoing pandemic, SUB’s Board of Directors
https://www.subutil.com/alerts/winter-weather-advisory/
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Boil Water Notices LIFTED in Springfield
Customers may resume normal water use with no further action required
The Boil Water Advisories issued in response to ice-storm damage at Springfield Utility Board water systems have been lifted.
The boil water advisory in SUB’s West [...]
https://www.subutil.com/conservation/for-your-home/rebates-loans/
https://www.subutil.com/conservation/for-your-business/
[…] please call SUB. LED Lighting & Controls Incentives LED Lighting and Controls incentives are available based on the SUB Lighting Calculator v 6.0 (XLS). Contact SUB for assistance, or you may download, fill out and submit the Lighting Calculator (LC) to SUB. SUB will review and may change your LC inputs to conform to […]
https://www.subutil.com/customer-service/meter-information/
[…] have a leak A qualified plumber can help you figure out where the leak is coming from, or call SUB’s billing department at (541) 744-3795 for additional assistance. For more information on accessing your water meter, please see our Plumbing Maintenance page. Automated Electric & Water Meters SUB uses automated electric and water meters […]
https://www.subutil.com/staff-directory/mark-a-molina/
Mark Molina first visited Springfield in 1985 on his way to Germany while on active duty in the U.S. Army. After a decade of military service, Mark returned to Springfield where he continued to serve the public in a civilian [...]