Report an Outage

Springfield Utility Board (SUB) works hard to ensure an uninterrupted flow of water and electricity to its customers. However, unplanned outages can happen. Here’s how to report a problem or concern.

Call: (541) 726-2395 or (541) 746-8451
Customer calls are important to SUB and help us restore electric service. Please note that during a larger outage, your call may be delayed due to high call volume. Thank you for your patience!

Call: 9-1-1 if this is an emergency
This includes lines or poles that are down. Keep away from the hazard.

Outage Information