Springfield Utility Board

Trust. Tradition. Service.

Welcome to the Springfield Utility Board!

SUB is a customer-owned community resource. Like other customer-owned utilities, SUB has a three-pronged mission: to provide excellent customer service, to keep rates low and affordable, and to support the community it serves. SUB achieves this because, unlike privately held utilities which look to provide profits to investors, SUB is owned by and responsible to the people it serves – you!

Customer Service

SUB is owned by the people we serve – you! Customer-owned, SUB is famous for extraordinary customer care...

Water Service

It seems simple enough. Turn on the tap and water appears. But behind that simple act is a staff of professionals...

Electric Service

Safe, dependable, inexpensive — that’s electric service at SUB. Thanks to a staff of highly trained experts and others...


  • Join us for Customer Appreciation Week
    Join us for Customer Appreciation Week
    Free coffee drinks and free energy-efficient lighting for SUB customers! October 10 – 15 Monday – Friday, 8:30 – 1:30 Saturday, 9:00 – noon...
  • Traffic Advisory
    Traffic Advisory
    Water line maintenance is underway on G Street from Mill Street to 1st Street and will continue through Monday, September 26. Crews will...

SUB Rates are Low!

Keeping rates affordable is a core value at SUB!