Springfield Utility Board

Trust. Tradition. Service.

Welcome to the Springfield Utility Board!


SUB is a customer-owned community resource. Like other customer-owned utilities, SUB has a three-pronged mission: to provide excellent customer service, to keep rates low and affordable, and to support the community it serves. SUB achieves this because, unlike privately held utilities which look to provide profits to investors, SUB is owned by and responsible to the people it serves – you!

Customer Service

SUB is owned by the people we serve – you! Customer-owned, SUB is famous for extraordinary customer care...

Water Service

It seems simple enough. Turn on the tap and water appears. But behind that simple act is a staff of professionals...

Electric Service

Safe, dependable, inexpensive — that’s electric service at SUB. Thanks to a staff of highly trained experts and others...

Announcements

  • Fraud calls targeting utility customers
    Fraud calls targeting utility customers
    Several Springfield businesses report that phone scammers are active today. These calls attempt to get businesses to pay their bill over the phone to avoid an...
  • It's hot and dry. Please use water wisely!
    It’s hot and dry. Please use water wisely!
    Forecasts call for hot, dry weather to continue through the Summer. Using water wisely helps Springfield’s reservoirs and aquifer replenish regularly, which ensures...

SUB Rates are Low!

Keeping rates affordable is a core value at SUB!