To set up temporary power for your project:
- Contact SUB’s Electric Service Center at 541-726-2395 to speak with an Engineering Technician and to confirm the service location. If you are a new SUB electric customer, you will be referred to our main office to create an account.
- Install the correct temporary meter base, following SUB’s specifications.
- Schedule and pass an electrical inspection for the temporary installation with the City of Springfield or Lane County, as applicable.
- After receiving a green tag (which indicates the inspection was passed), contact SUB to set the meter and connect the service.
To initiate permanent electric service for your project:
1. Call SUB’s Electric Service Center at 541-726-2395 to begin the process.
You will be assigned an Electric Engineering Technician, who will need you to complete and sign a Commercial /Industrial Electric Service Construction Request Form or Residential Electric Service Construction Request Form. These forms provide SUB staff with the information needed to begin the design process.
2. Pay the Advance Engineering Fee.
This fee must be paid before SUB can start the design process.
Note: During the design process, SUB may request necessary easements for SUB electric facilities.
3. Provide Required Plans.
The following plans are required and are listed on the service request form:
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- Electrical Plans: Show the breakdown of load types, motor/welder/HVAC sizes, and the total connected load for each service. Include an electrical one-line diagram.
Note: When 120/208 three-phase transformers provide single-phase service, it is the customer’s responsibility to identify the conductors and balance the load on the transformer. The customer is responsible for providing protection for their equipment against single-phasing. - Site Plans: Provide details on phasing, contours, grades, and landscaping. Also indicate your preferred locations for ground-level service and meters.
- Paving, Stormwater and Wastewater Plans: If your project involves paving or wastewater work, include these plans as well.
- Electrical Plans: Show the breakdown of load types, motor/welder/HVAC sizes, and the total connected load for each service. Include an electrical one-line diagram.
Note: You may combine details into one drawing. Once SUB’s engineering technician has accepted your service request and plans, SUB’s engineering technician can begin designing your service and will calculate associated development/redevelopment charges (DRCs). The preferred format for drawings is AutoCAD.
4. Pay the fee shown in the cost estimate, provide requested easements, and sign construction agreement. The fee in the cost estimate is determined based on the following factors, which may include but are not limited to:
- Meter cost (credit applied for any existing meters)
- Construction cost (credit applied for any existing transformers)
- Advance engineering credit
- Trench credit for installing SUB electric infrastructure to SUB’s specifications (equipment includes concrete vaults, conduit, junction boxes, etc.)
- Deferred costs
5. Notify other utilities of your project.
New construction typically involves the installation of water, sewer, telephone cables, cable television cables, and natural gas lines, as well as power cables. It is your responsibility to notify each of the utilities, including SUB’s water department (541-726-2396), that you want the utilities to provide service to your project.
6. Verify that your service entrance equipment meets SUB’s requirements. (Read more about important information on service wire, meter base and underground service.) Your assigned Electric Engineering Technician will identify where the underground service will connect to SUB’s system; however, it is the developer’s responsibility to ensure the service entrance design also meets the National Electrical Code and all applicable local codes.
7. Call 811 to use the one-call utility locating system before digging.
If your project requires trenching or excavation work, you must call for underground utility locates two working days before you begin digging, per state law. The 811 system will inform other utilities, or a locating service, that locates are required. There is no charge.
8. Install your service entrance equipment, including service conduit, and meter base, according to SUB’s underground service specifications.
9. Request a trench inspection and backfill only after SUB has approved the trench. Contact SUB’s Electric Service Center at 541-726-2395.
10. Schedule and pass an electrical inspection with the appropriate agency, and ensure your work meets code.
Inspections are handled by different agencies based on your location. For City of Springfield inspections, call 541-726-3753
It is your responsibility to ensure your project meets the most recent versions of:
- The National Electrical Code (NEC)
- Any other applicable federal, state, or local codes
11. Once you have passed the inspection, contact SUB’s Electric Service Center (541-726-2395) to provide billing information and schedule the connection of your service.