SUB bills monthly for water and electricity used in the previous month. As a convenience, your bill also shows City of Springfield sewer charges. That way, you need to write only one check for your electricity, water, and sewer/stormwater, and the City (and its taxpayers), saves significantly on the cost of mailing statements.

Your bill is based on your consumption as recorded by your household water and electric meters from the first day of the billing cycle to the last. It shows how much that usage costs given current electric and water rates. Click here on “How to read your statement” to see a sample SUB bill, which includes a guide to reading your bill.

SUB customers pay some of the lowest electricity rates in the nation. Your particular rate will be determined by the kind of service you have (i.e. residential, commercial or industrial). The SUB electric rates 2021 chart is available by following the link.

Chart: Residential Electric Rate Comparison
Monthly bill based on average electrical use over an average year

National Average – $123.01
Local Utilities Average (without SUB) – $120.75
SUB – $71.70

SUB also offers green power through its ECOchoice program. ECOchoice is an affordable, flexible and convenient way to power your home with renewable, sustainable energy. For more information on ECOchoice, click here.

You have several options when paying your bill, including paying via automatic withdrawal, in person or by mail. Click here for more information on these options, or call SUB at 541-746-8451.

For billing questions related to your City of Springfield sewer charges, please call the City of Springfield at 541-726-3696.

If you are having trouble paying your utility bill, help is available. Call SUB at 541-746-9852 and ask to speak to a customer service representative. Our representative can talk with you about making payment extensions and arrangements. He or she can give you information on local agencies and funds that may be able to help with emergency financial assistance, including Project Share, SUB’s energy assistance program.