We have reports that Browsers are not always compatible with the payment vendor’s interface.
We have discovered some extensions can interfere with the vendor’s payment interface.
If you prefer, you can try one or all of these methods:
*Use a Private Browsing Window:
For Chrome/Edge
Go to the Three-dot menu (top right) and then select:
New Incognito Window – Chrome
InPrivate Window – Edge
For Firefox
Go to the Three-line menu (top right) and then select:
New Private Window – Firefox
Go to www.subutil.com
Click on the “Pay My Bill” link
*Disable Browsers Extensions
*Clear Browsing History (cache)
*Try another browser, like Chrome, Firefox, Edge or Safari on iPad/Mac/iPhone
*Make sure the Browser is using the latest version:
Chrome: Go to the Three-dot menu | Help | About Google Chrome
Edge: Go to the Three-dot menu | Help and feedback | About Microsoft Edge
Firefox: Go to the Three-line menu | Help | About Firefox