We have had reports that the Chrome browser is not always compatible with the Quick Pay vendor interface.
If you have an issue:
*Try another browser, like Firefox or Edge. This almost always resolves any problems.
If you prefer, you can try one or all of these methods:
*Disable Chrome extensions:
Go to the Three-dot menu | More tools | Extensions and then click the toggle buttons to disable each extension listed.
*Clear browsing data:
Go to the Three-dot menu | More tools | Clear browsing data
Include “Cookies and other site data” from the list of options
Change the time range to “All Time”
*Use an Incognito browsing window:
Go to the Three-dot menu | New Incognito Window
Go to www.subutil.com
Click on the “Pay My Bill” link
*Make sure Chrome is running the latest version:
Three-dot menu | Help | About Google Chrome.