Springfield Utility Board
Springfield Utility Board

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541-746-8451
250 A Street, PO Box 300
Springfield, OR 97477
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  • Customer Service
    • How To Start and Stop Service
    • Meter Information
      • Water Meters
      • Electric Meters
      • Meter Access
    • Rates and Policies
      • Electric Rates
      • Water Rates
      • Wholesale Fiber Rates
      • Customer Service Policies
    • Paying your Bill
      • Online Accounts
      • Pay Online or by Phone (Residential Only)
      • Fraud Protection
      • Payment Options
      • Auto Pay ONLINE Form
      • Auto Pay PRINTABLE PDF Form
      • Stabilizing Your Bill
      • Billing Policies
      • Payment Assistance
      • Billing Questions
      • Understanding Your Bill
    • Special Services
      • Radio Help
      • GateKeeper Program
      • Tree Trimming
      • Wholesale Fiber
      • EcoChoice Green Power
      • Net Metering
      • Payment Assistance
    • Contact SUB
  • Conservation
    • SUB Conservation Connection
    • For Your Home
      • Energy Audit
      • Rebates and Loans
      • Special Programs
      • Saving Water
      • Saving Electricity
    • For Your Business
    • ECOchoice
    • Energy Conservation Links
    • Residential Contractor Information
  • Water
    • Bids & Proposals
    • SUB’s Water System
    • Plumbing Maintenance
      • Frozen Pipes
      • Leaks
      • Planned Outages
      • Water Heater Flushing
      • Water meter access
    • Saving Water
    • Rates & Billing
    • Drinking Water Protection
      • Springfield’s Drinking Water Sources
      • Youth Education Programs
      • Groundwater Guardian Program
      • Drinking Water Protection Overlay District
      • Pesticides Education
      • TAPSource – Lane County
      • Additional Links – Drinking Water Protection
    • Water Quality
      • Restoring water quality in buildings for reopening
      • Water Treatment
      • Water Testing
      • Information on Lead
      • Information on PFAS
      • Well Testing
      • About Boil Water Notices
      • Water Quality Reports
      • Water Quality Frequently Asked Questions
    • Cross Connection Control and Backflow Prevention
      • Backflow Overview
      • Backflow Requirements for Residential Customer
      • Backflow Requirements for Commercial Customers
      • Installers
      • Backflow Testers
      • Backflow Prevention Documents and Forms
      • Backflow FAQ
    • Waterline Flushing
    • Developer Information
    • Water Standards
    • SUB’s Water Pay Station
    • Contact Water
  • Electric
    • Bids & Proposals
    • Outages
      • Report an Outage
      • Outage Updates
      • What To Do During an Outage
      • If your Home Freezer Stops
      • How to Prepare for an Outage
      • Outage Prevention
      • How Power is Restored
    • Power Problems
      • Home Wiring Problems
      • Other Concerns
    • Streetlights
    • Supervising Electrician Form
    • Developer Information
    • Electric Developer Standards
    • Saving Electricity
    • Rates and Billing
    • Tree Trimming
    • Electric Safety
      • Indoors
      • Outdoors
      • Downed Power Lines
      • Generator Safety
      • Call Before You Dig
    • Where Power Comes From
    • Net Neighborhood
    • Contact Electric Service
  • Community
    • SUB Newsletters
    • Education
      • Grant Programs
      • Kid Zone Links
      • SUB’s Mural
      • 7 Seconds of Science
    • Payment Assistance
    • Bill Inserts
  • About SUB
    • Overview of SUB
      • SUB’s General Manager
      • SUB History
      • SUB Mission Statement
      • SUB Core Values
      • SUB Statistics
      • SUB Board’s Policy Manual
    • SUB Board Meetings
      • Board Bios
      • Board Meeting Agenda
      • Board Meeting Minutes
    • Financial & Planning Reports
    • Media Room
      • Videos
        • Taste of Summer promotion
      • Press Releases
      • Photos
      • Infographics
      • Public Records Requests
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Test

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  • Meter Information
  • Electric Meters
  • - Water Meters
  • - Meter Access

Did You Know?

  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …
  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …

Quick Links

Contact SUB
Report an Outage
Start or Stop Service
Job Opportunities

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