Springfield Utility Board

Report an Outage

SUB works hard to ensure an uninterrupted flow of water and electricity to its customers. However, unplanned outages can happen. Here’s how to report a problem or concern.

To report an Electric Outage

CALL: 541.726.2395 or 541.746.8451
Customer calls are important to SUB and help us restore electric service. Please note that during a larger outage, your call may be delayed due to high call volume. Thank you for your patience!

CALL: 9-1-1 if this is an emergency
This includes lines or poles that are down. Keep away from the hazard.


Outage Updates

In the event of an outage affecting widespread areas or lasting more than several hours, check this page for updates. SUB does not monitor social media for outage reports (although information about large outages may be posted.) Most smaller outages are resolved quickly and will not be noted here. If your power is out, please report it by calling the numbers above.

If your neighborhood has had power restored but you are still without power, check that your breakers have been reset. If this does not solve the problem, please call the outage line again.

Click here to learn more about what to do during an outage.

Click here to learn more about SUB’s power restoration process.


To report a Water Emergency

CALL: 541.726.2396 – Business Hours (8:30am – 5:00pm)
CALL: 541.746.8451 – After Hours

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