Springfield Utility Board

Report an Outage

SUB works hard to ensure an uninterrupted flow of water and electricity to its customers. However, unplanned outages can happen. Here’s how to report a problem or concern.

To report an Electric Outage

CALL: 541.726.2395 or 541.746.8451
Customer calls are important to SUB and help us restore electric service. Please note that during a larger outage, your call may be delayed due to high call volume. Thank you for your patience!

CALL: 9-1-1 if this is an emergency
This includes lines or poles that are down. Keep away from the hazard.

 

Outage Updates

 

Check back here for updates if outages affect our area.

 

Click here to learn more about what to do during an outage.

Click here to learn more about SUB’s power restoration process.

 

To report a Water Emergency

CALL: 541.726.2396 – Business Hours (8:30am – 5:00pm)
CALL: 541.746.8451 – After Hours

Did You Know?

  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …
  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …