Special Services
As a public utility, SUB is committed to supporting its community. That’s why we have several programs designed to ensure the safety or our customer-owners.
Radio HelpAll SUB vehicles carry two-way radios or cell phones. If you're lost or having difficulties, you can ask a SUB employee for help. Teach your children to recognize the Radio Help logo. If they're ever in trouble, they can turn to a SUB employee. Our employee will stay with your child until help arrives.
Gatekeeper ProgramSUB's field staff are trained to watch for signs that something may be amiss at their older customers' homes. If they notice something troubling, such as a broken window, or anything dangerous, they'll call Willamalane's Senior Center. A representative from the Senior Center will follow up.
Tree TrimmingIf one or more trees on your property are growing into your power lines, talk to someone at SUB's Electric Service Center about the situation. Under certain conditions, SUB performs tree-trimming services. Under no circumstances should you attempt to trim a tree growing into a power line. Because this is a very hazardous situation, by law, this work must be done by a specially-trained arborist. Stay safe - call 726-2395 for more information.
Wholesale FiberSpringfield Utility Board can provide “dark fiber” service (fiber provided without electronics or optronics, which is not “lit” or activated) to Springfield businesses, public agencies and telecommunications providers in all service territory served by SUB.
If you are interested in learning more about this service, please contact Jeff Nelson at 541-744-3779 or jeffn@subutil.com Click here for information on rates.
If you are interested in learning more about this service, please contact Jeff Nelson at 541-744-3779 or jeffn@subutil.com Click here for information on rates.
ECOchoice green powerSUB offers green power through its ECOchoice program. ECOchoice is an affordable, flexible and convenient way to power your home with renewable, sustainable energy. Click here for more information.
Payment AssistanceClick here for more information on Project Share, a payment assistance program that helps low-income, elderly and handicapped customers struggling with wintertime heating emergencies.