Customer Service
SUB is owned by the people we serve – you! Customer-owned public utilities like SUB are famous for extraordinary customer care, low rates and reliable water and electric service, and SUB is no exception to that. That’s why we say “At SUB, the service never stops!”
This section can help you with:
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How To Start and Stop Service
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Meter Information
Electric Meters – Water Meters – Meter Access -
Rates and Policies
Electric Rates – Water Rates – Wholesale Fiber Rates -
Paying your Bill
Understanding Your Bill – Pay Online or by Phone (residential only) – Payment Options – Stabilizing your Bill – Billing Policies – Payment Assistance – Billing Questions -
Outage Information
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Special Services
Radio Help – Gatekeeper Program – Tree Trimming – Wholesale Fiber – Net Metering – ECOchoice green power – Payment Assistance -
Contact SUB