Springfield Utility Board

Stabilizing Your Bill


Balancing out your monthly payments is a great way to budget. That’s why the Springfield Utility Board’s Average Payment Plan (APP) lets you plan in advance for your monthly bill. With APP, you build up a reserve in spring and summer to pay for higher heating costs in the late fall and winter.

How does it work?
SUB continues to read your meters every month, but instead of billing actual usage, SUB bills you each month for the average of your previous 12 months’ actual use. This kind of billing, called a “rolling average,” reflects your average usage and SUB’s current rates.

Then, each April, SUB will send you a “catch up” bill. If you used more electricity during the year than the rolling average predicted, SUB will bill that amount on your April statement. If you used less electricity, SUB owes you and will automatically apply the credit to your account.

As an added service, SUB reviews your use periodically. If it’s changed enough to create a high April catch-up bill, we’ll adjust the monthly bills slightly to keep that April bill as predictable as possible!

You can participate in SUB’s APP if…
   • Your account is paid in full, and
   • You’ve been at your current address for at least one year.

If you meet both conditions, sign up during the April and May enrollment period by calling SUB at 541-746-8451. Those customers with online access to their utility accounts may also fill out an electronic form; the form is found on the ‘Manage Account’ page during April and May. Depending on when you sign up, your May or June utility statement will reflect your new rolling average. You can cancel at any time. Note: Accounts that become past due may be removed from the program.




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