Springfield Utility Board

Pay Online or by Phone (Residential Only)

SUB is pleased to offer an online or by phone payment option for residential customers provided by Payment Service Network, Inc. (PSN), a third-party automated payment service company that accepts Visa, MasterCard and Discover, as well as debit cards and e-checks.

You can pay your bill anytime, 24 hours a day, 7 days a week.

Payment Service Network, Inc. (PSN) will charge a $3.50 service fee for each transaction. The per transaction limit for credit and debit cards is $400. E-checks and withdrawals from savings accounts can be made for up to $15,000 on a single transaction.

What do I need to use this service?

  • Your SUB account number, located on the upper right hand corner of your bill statement.
  • Your credit card or checking account and routing number.
  • Home phone number currently on record at SUB.
  • A valid E-mail address for confirmation receipt if paying online.

How do I access this service?

  • Click here to go to the secure third-party website at Payment Service Network, Inc. (PSN),
    or access the service toll-free at 1-844-298-5380.

Why is there a service fee?

  • The fee covers Payment Service Network’s (PSN) payment handling and processing charges.
  • SUB does not receive any portion of the fee.
  • Other payment options that do not require a fee are described here.

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