Springfield Utility Board

Customer Service

Customer Service

debj3SUB is owned by the people we serve – you! Customer-owned public utilities like SUB are famous for extraordinary customer care, low rates and reliable water and electric service, and SUB is no exception to that. That’s why we say, “Trust, tradition, service – that’s SUB!”

Did You Know?

  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …
  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …