Springfield Utility Board

Customer Service

Customer Service

debj3SUB is owned by the people we serve – you! Customer-owned public utilities like SUB are famous for extraordinary customer care, low rates and reliable water and electric service, and SUB is no exception to that. That’s why we say, “Trust, tradition, service – that’s SUB!”

Did You Know?

  • What is BPA?
    What is BPA?
    The Bonneville Power Administration is a federal agency that sells locally generated hydroelectric power to Northwest consumer-owned utilities and other customers. Unlike most …
  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …