Notice of Public Hearing

Proposed Revisions to Customer Service Policies The Springfield Utility Board will be considering a Resolution at a public hearing regarding proposed revisions to Chapter 7, Customer Service, of the Springfield Utility Board policies related to customer service, fees, and definitions. The public hearing will be held under Business from the

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Traffic Update

3:00 P.M. – July 25, 2019 – Due to a water main break at 31st and W Street on July 24th, 31st Street is closed to through traffic because of road damage. Traffic is being rerouted.

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Be Alert to Potential Fraud!

Utilities differ regarding if and when they accept payments at a customer’s home. Now is a great time to look over SUB’s policies, and to keep yourself informed about how best to protect yourself from fraud activity. Stay safe!

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February Chills Bring Higher Bills

February was cold – the coldest February in Springfield in 30 years! That means even if you didn’t touch your thermostat, your heating system worked harder and used more electricity to keep your home at the same temperature. If your bill seems high, extra electricity use is likely the reason.

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Board approves rate change

SUB’s Board of Directors approved an overall 5% electric rate increase at its Wednesday, March 13 meeting. New rates are effective on bills rendered on or after April 1, 2019 and affect all customer classes. Higher wholesale energy costs at Bonneville Power Administration, from which SUB receives all its electricity,

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Outage Update

March 4 – MUTUAL AID All SUB customers should have power, but many thousands of our neighbors are still waiting as utilities make repairs to their systems, which suffered unprecedented damage. To help the recovery efforts, SUB has deployed two of our crews to assist EPUD and Lane Electric. We

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SUB Seeks Board Member Applicants

The Springfield Utility Board (SUB) is seeking candidates to fill its Board Member Position No. 2 vacancy. The term of this position expires December 31, 2022. Qualifications from SUB’S charter:Section 37.  Utility Board Members.The Utility Board shall consist of five members who are qualified voters and who have been residents of

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Water main break at 40th and Main Street

Friday, February 1, 9:00 pm. SUB water crews are making repairs to a water main at Main Street and 40th. Water service should be restored by approximately 11:00 pm. Some area customers have been notified that they are under a boil water notice. Directions on boiling their water before use

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Looking for a warming gift?

Come down to SUB’s main office and purchase a Warm Up gift certificate! The certificates can be made out in any amount you like, and are fully transferable to any SUB customer. It’s a thoughtful gift that can be used at the customer’s convenience. Want more information? Call 541-746-8451 and we’d

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Notice Of Executive Sessions Of Sub Board, Regular Session, And Special Session Board Meetings

The Springfield Utility Board (SUB) will meet in executive session at 5:00 p.m. on Wednesday, October 10, 2018, pursuant to ORS 40.225, ORS 192.660(2)(f), and ORS 192.660(2)(h), attorney-client privileges, and to discuss legacy agreements between Springfield Utility Board (SUB), Rainbow Water District (RWD), and the City of Springfield. This executive

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Join SUB at the Lane County Fair!

SUB and our partners EWEB and Rainbow Water District have teamed up to provide fairgoers a great place to sip fresh, cool water and to fill up their water bottles for free. Be sure to step under our giant mister and cool off while you’re there. And if you have questions about tap

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Road Construction Update

Springfield Traffic Alert for Mill Street (K St. to E St.): A waterline reconstruction project begins Monday, May 14, with expected completion September 28. Work will take place weekdays 7am to 7pm during which portions of Mill Street will sometimes be closed to through-traffic. Alternate routes are advised. For those

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SUB’s Residential Backflow Testing Program

Backflow assemblies keep contaminants, such as fertilizers and animal waste, from entering your home’s drinking water supply, and they must be tested each year during the lawn watering season. SUB has a new voluntary program to help make this process fast and easy. By signing up for our Residential Backflow

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Supercharge your change!

Round up your utility bill to the nearest dollar each month and your change will help low-income Springfield families heat their homes during winter. SUB’s Round Up Program – small change makes a big difference!          

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Join us for Customer Appreciation Week

Free coffee drinks for all and free energy-efficient lighting for SUB customers! October 8- 13 Monday – Friday, 8:30 – 1:30 Saturday, 9:00 – noon Across the street from SUB’s main office, 250 A Street This annual celebration of SUB’s customer-owners is a fall tradition here in Springfield! We delight

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Are you ready for emergencies?

Join Springfield Utility Board for the GET READY emergency planning fair on Saturday, September 16 from 10:30 a.m. to 12:30 p.m. at Autzen Stadium (east parking lot). Local utilities, municipalities and emergency groups will be on hand to help you kick-start your emergency planning process with information and give-aways. Enjoy a FREE hotdog lunch

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