Springfield Utility Board

SUB Core Values

•    Efficiency – greatest amount of output for a given amount of input. Strive for the “Biggest bang for the buck”
•    Effective service delivery, but also be cost-effective – a private enterprise bias, even though SUB is a monopolistic, publicly owned enterprise
•    Honesty – high ethical standards from all employees in the organization
•    High esteem of the organization as perceived by the community and customers we serve
•    Productivity – positive accomplishments in building solid facilities (infrastructure) and operating systems
•    High quality of people, in terms of their personal and professional capabilities – treating those employees with respect, honesty, and openness
•    Fiscal integrity and survival of the organization
•    Value of the employees as a resource and means by which to accomplish goals – the complement to financial means in accomplishing goals
•    Goal-orientation – focusing on specific projects and accomplishments
•    Gain sharing and reward for productivity to employees
•    Fairness and equality to customers we serve
•    Teamwork, as opposed to internal competition and conflict
•    Respecting the policy directives of the Board of Directors

Did You Know?

  • SUB and the City
    SUB and the City
    SUB is not a city department, but a separate entity overseen by a Board of Directors elected by Springfield citizens.       …
  • Sewer and storm water charges
    Sewer and storm water charges
    Although sewer charges appear on your SUB bill, sewer and storm water are not SUB services but City of Springfield services.           …